In case the item you are printing detaches during the process, this may be caused by one of the following problems:

  • You have not fixed the printing sheet to the tray
    You have forgotten the “raft” for your item
    (you can see how to use the stratosoftware program here)
    You have forgotten the “supports” for your item
    (you can see how to use the stratosoftware program, here)

Trick: the hair lacquer is a very good solution for fixing the printing sheet: spray the printing sheet and wait about 5 minutes before start a printing.